PwdReset Product Support

Support Issues Relating to Sysgem Self-Service Password Reset

Sysgem Self-Service Password Reset allows users to reset forgotten passwords after correctly replying to memorable questions with answers that they, themselves, have previously defined. This solution is for installation on Microsoft Windows running on workstations, servers and Active Directory domains. For a full description of Sysgem Self-Service Password Reset see: Self-Service Password Reset.

Installation Questions:

• Installation Password - Please Contact Sysgem for the Installation Password for Sysgem Self-Service Password Reset

• Supported Windows Versions - A list of MS Windows versions supported by Sysgem Self-Service Password Reset

• Web Server Component - Issues relating to the installation of the web component of Sysgem Self-Service Password Reset

• IIS Configuration - A description of the Microsoft Internet Information Services configuration needed for the installation of Sysgem Self-Service Password Reset