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== Welcome to the Sysgem Support Wiki == | |||
This wiki is intended to contain useful information for those involved in supporting, developing or customising Sysgem products. | This wiki is intended to contain useful information for those involved in supporting, developing or customising Sysgem products. | ||
It is currently in | It is currently in a draft state; for real support issues we recommend that you contact us using our normal support channels: | ||
* [http://www.sysgem.com/support.php Sysgem Customer Support] | * [http://www.sysgem.com/support.php Sysgem Customer Support] | ||
| Line 13: | Line 14: | ||
== '''Contents''' == | |||
'''Distributors:''' | |||
* [[Become a SEM Distributor]] contains useful information for potential distributors and resellers of Sysgem products | |||
'''Development:''' | |||
* [[SEM Development Guide]] contains example code for developers working within the SEM environment | * [[SEM Development Guide]] contains example code for developers working within the SEM environment | ||
* [http://www.sysgem.com/support.php Sysgem Support] for general support issues* | '''Support:''' | ||
* [[Capturing Log File Data in SEM]] for proving diagnostic information to Sysgem when a problem or question arises | |||
* [[PwdReset Product Support]] for support issues relating to Sysgem Self Service Password Reset | |||
* [http://www.sysgem.com/support.php Sysgem Support] for general support issues*, please read [[Capturing Log File Data in SEM]] first | |||
* [http://www.sysgem.com/support/faq.php FAQs] for frequently asked questions* | * [http://www.sysgem.com/support/faq.php FAQs] for frequently asked questions* | ||
| Line 30: | Line 41: | ||
* [http://www.sysgem.com/uploaded_files/productguides/SEMWhitePaperRev2.pdf SEM White Paper] for the Sysgem Enterprise Manager White Paper* | * [http://www.sysgem.com/uploaded_files/productguides/SEMWhitePaperRev2.pdf SEM White Paper] for the Sysgem Enterprise Manager White Paper* | ||
'''Announcements:''' | |||
* [[Announcing SEM V3.0]] contains a description of the architecture being developed in the SEM v3.0 release. | * [[Announcing SEM V3.0]] contains a description of the architecture being developed in the SEM v3.0 release. | ||
Note: *** Items marked with * indicate that they are links to objects on the Sysgem web site | Note: *** Items marked with * indicate that they are links to objects on the Sysgem web site - not (yet) wiki pages. | ||
Latest revision as of 17:52, 8 March 2011
Welcome to the Sysgem Support Wiki
This wiki is intended to contain useful information for those involved in supporting, developing or customising Sysgem products.
It is currently in a draft state; for real support issues we recommend that you contact us using our normal support channels:
The content on this wiki is visible to everyone, to provide maximum benefit to our customers and colleagues.
However, to add or edit content, a user account is required; if you wish to contribute any information, please contact Sysgem.
Contents
Distributors:
- Become a SEM Distributor contains useful information for potential distributors and resellers of Sysgem products
Development:
- SEM Development Guide contains example code for developers working within the SEM environment
Support:
- Capturing Log File Data in SEM for proving diagnostic information to Sysgem when a problem or question arises
- PwdReset Product Support for support issues relating to Sysgem Self Service Password Reset
- Sysgem Support for general support issues*, please read Capturing Log File Data in SEM first
- FAQs for frequently asked questions*
- Case Studies for case studies*
- Quick Start for the SEM Quick Start Guide*
- SEM White Paper for the Sysgem Enterprise Manager White Paper*
Announcements:
- Announcing SEM V3.0 contains a description of the architecture being developed in the SEM v3.0 release.
Note: *** Items marked with * indicate that they are links to objects on the Sysgem web site - not (yet) wiki pages.
Help in using this wiki
Consult the Wiki User's Guide for information on using the wiki software.
