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Welcome to the Sysgem Support Wiki

This wiki is intended to contain useful information for those involved in supporting, developing or customising Sysgem products.

It is currently in a draft state; for real support issues we recommend that you contact us using our normal support channels:

• Sysgem Customer Support
• Contact Sysgem

The content on this wiki is visible to everyone, to provide maximum benefit to our customers and colleagues.

However, to add or edit content, a user account is required; if you wish to contribute any information, please contact Sysgem.

Contents

Distributors:

• Become a SEM Distributor contains useful information for potential distributors and resellers of Sysgem products

Development:

• SEM Development Guide contains example code for developers working within the SEM environment

Support:

• Capturing Log File Data in SEM for proving diagnostic information to Sysgem when an problem or question arises

• PwdReset Product Support for support issues relating to Sysgem Self Service Password Reset

• Sysgem Support for general support issues*, please read Capturing Log File Data in SEM first

• FAQs for frequently asked questions*

• Case Studies for case studies*

• Quick Start for the SEM Quick Start Guide*

• SEM White Paper for the Sysgem Enterprise Manager White Paper*

Announcements:

• Announcing SEM V3.0 contains a description of the architecture being developed in the SEM v3.0 release.

Note: *** Items marked with * indicate that they are links to objects on the Sysgem web site - not (yet) wiki pages.

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Help in using this wiki

Consult the Wiki User's Guide for information on using the wiki software.